To place an order online for in-store pickup, visit app.biggby.com or open the BIGGBY® mobile app! From there you can view our menu, select your location, and place an order. 


If you are experiencing any issues with your order such as incorrect items, wrong pick-up location, double-charge, etc. please reach out to the location you placed your order at. Because all of our stores are independently owned and operated, all online order cancelations or refunds are processed by the store's owner and management team specifically. If you need assistance getting connected to a specific store, please do not hesitate to reach out to us at feedback@biggby.com!


Please reach out to feedback@biggby.com or submit a ticket here if you have any further questions or concerns.