Each of our locations is individually owned and operated, and all payment processing is executed at the store-level. If you would like a refund for an order placed online, you will need to contact the team at the store directly for support.
If you place an order at the wrong location, we recommend calling the location that you placed your order at as soon as possible to request a refund.
If you need any assistance getting connected to the appropriate team, feel free to reach out to us at feedback@biggby.com or 8668-444-3909.
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