While you do not have to register your BIGGBY card to begin collecting points, creating an account with us and registering your new card will unlock even more benefits! Registering your card keeps your rewards safe on your account in the event that your card is lost and enables you to track your rewards online! Further, signing up for an account with us entitles you to a free drink reward on your birthday and gives you access to a digital card for use within the BIGGBY® app to earn and redeem rewards if you forget your physical card. 


To sign up for your BIGGBY customer profile, just visit https://app.biggby.com! You can register new cards, track cash balances, and manage all registered cards on the "My BIGGBY Card" tab of your account.



Note: Registering a new card will remove the rewards from the card, itself, and combine them into the existing rewards on your account. All registered cards will reflect your account's rewards balance and do not collect rewards independently. (If you have 4 out of 12 points on your account, all registered cards will show 4 out of 12 points. If you have one free drink reward earned on your account, any registered card can be used to redeem that reward.)




Card Registration Error Troubleshooting:


All of our card numbers are 14 digits long. Double-check the number you're entering to see if it follows this format. 


Your BIGGBY Card must be swiped on the POS at a store before registration. If you haven't used it in-store yet, please do so before adding it to your account. 


Our system allows customers to register up to 5 cards to their account. Once you've reached the 5-card threshold, you can't register another card until you remove one of the others on your account. Removing a card will not affect the rewards on your account. Your digital BIGGBY® card cannot be removed. 


Cards that are already registered to your account or to another account cannot be re-registered. 




If you need any assistance with BIGGBY® card management, please feel free to reach out to our customer care team at feedback@biggby.com or 866-444-3909!